Refund policy
At ReAlign Wellness, we are committed to delivering products of the highest quality. Due to the nature of our products and in the interest of customer safety and hygiene, certain restrictions apply to returns and refunds.
Returns
We accept returns only for products that are received damaged, defective, incorrect, or incomplete.
To be eligible for a return, customers must notify us within 48 hours of delivery by contacting our Customer Support team and providing:
Order number
Photographs or videos clearly showing the issue
A brief description of the concern
Products must remain unused and in their original packaging where applicable.
Non-Returnable Items
For hygiene and safety reasons, we do not accept returns or exchanges on:
Opened consumable products
Protein powders, teas, supplements, or wellness products that have been unsealed
Products purchased during promotional or clearance sales
Products returned due to personal taste preferences or individual expectations
Refunds
Once the claim has been reviewed and approved, the refund will be processed to the original payment method within 7–10 business days.
We offer 2 days return if the product is damaged or defective
Exchange/Replacement deliveries will be done within 5-7 Business days.
Contact
For any questions regarding returns or refunds, please contact:
info@realignwellness.in